Shipping & Returns

We gladly accept orders from all around the globe!

We accept Visa, American Express, MasterCard (incl debit), Finnish netbanks (A payee is Paytrail Payment provider).
PayPal and IBAN wire transfer on to our account using IBAN.

Do not close your browser until you are returned to our site after the payment and
see 'Thank you' message! Otherwise the card will be billed, but order is not confirmed.
After succesful checkout, You receive an automatic order confirmation email.

(No email from us? Advertising e-mails such as hotmail or gmail, etc.
often delete or move messages from other companies to spam. Check the spam folder).

We do not charge any external credit card payment fees.
However, your bank or merchant credit card processor may charge you per-transaction fee or other fees.

If the payment does not succeed, try again after some time.
Also, make sure that the card has been activated for online payments.
If necessary, contact your bank.

No cheques or money orders accepted (never send money/cash via mail!).

Most in-stock orders are usually shipped about 1-2 weeks after order placed.
If item(s) out of stock, about 2 - 4 weeks.
Leuchtturm/Lighthouse and DAVO may take several weeks longer.
Maybe you might want to consider Lindner country stamp albums.
'Delivered' email from us means your order is handled and mailed.

Shipping costs (Last updated 10/2017)
Shipping costs are based on the Suomen Posti Oy (Post Office in Finland) fees and are added to the order total.

- Shipping to Finland: eur 5,- / order. (Tyvärr kan vi inte leverera per postförskott till Åland).
Infromation in finnish
- Shipping to Euro area countries eur 12,00 / order:
Estonia, Latvia, Lithuania, Germany, Sweden.
- Shipping to Euro area countries eur 18,00 / order:
Austria, Belgium, Czech Republic, Luxembourg, Netherlands, Poland,
- Shipping to Euro area countries eur 29,50 / order:
Bulgaria, Croatia, Cyprus, Denmark, France, Great Britain UK, Greece, Hungary,
Ireland, Italy, Luxembourg, Malta, Monaco, Portugal, Romania, Slovakia, Slovenia, Spain.
- All other countries eur 39,50 /order.
(Shipping cost per order. Flat rate shipping fee, any order size).
- If you order only stamp packets, please check our site

Sorry the high shipping costs, but we can not do anything for the post Suomen Posti Oy pricing.
We don't want hide shipping costs to the product prices. Someone who buys 10x item,
might pay 10x shipping cost. Would not be fair isn't it?
You might add more items to your order to compensate, still same shipping fee.

No orders below EUR 30,- OR low order fee EUR 4,- added:
Products ordered total value below eur 30.00, low order fee eur +4,00 added.

After succesful checkout, you will receive an automatic order confirmation email.
If you selected for Pay by Direct Bank Transfer into our account, the IBAN payment
information is included to the order confirmation mail. All information is also available your order history.

VAT included in all the prices.

International customers are responsible for any import or customs fees or taxes charged by your government.
We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged.

Used items are sold as they are. Used coins condition varies. Not graded.
Common coins have sample image only. No returns or exchanges for used items.

If you have any questions or problems with your order, please contact us and we will get back to you.

About the payment provider:
The credit card payments are done safely using
Card payment provider´s SSL secured payment form.
International verification services Verified by Visa and MasterCard
SecureCode are used to identify the cardholder.

(Currency is automatically converted to euros on the payment form).

Payment service provider Paytrail (Credit cards, finnish netbanks):

Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and
as a Payment
 Service Provider. Paytrail Oyj will be shown as the recipient in the invoice
and Paytrail Oyj will forward
 the payment to the merchant.
Paytrail Oyj is an authorized Payment Institution. For reclamations,
please contact the website you
 made your payment to.
Paytrail Oyj, business ID 2122839-7 Innova 2 Lutakonaukio 7 40100 Jyväskylä Phone: +358 207 181830 is part of V-M Österman (Tmi), Leipurintie 7, 07230 Monninkylä, Askola. VAT FI23452755
Our webshop is located for technical reasons.

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